24/7 Claim Service
Since 1980
Fast Reporting
Premium Quality

About us

Established on May 1, 1980, Fort Orange Claim Service, Inc. has quickly grown to become one of the largest, regional, independent insurance adjusting firms in New York State.

With professional claims handlers across Upstate New York, Fort Orange Claim Service is large enough to service all of your independent adjusting, Insurance Umpiring, yet nimble enough to customize to the individual needs of your of your company.

When Fort Orange Claim Service represents your company you receive:

  • A superior product upon which the insurance industry relies on
  • 24-hour service from all locations
  • Fully staffed offices
  • A company-wide average experience level of over 25 years
  • Two-hour acknowledgment of loss
  • Itemized bills based on a Scheduled or Time & Expense billing
  • Dedicated professionals and a “Best in the Business” management team which ensures:
  • Immediate contacts – 2 hours or less
  • Timely Reports

News

When to use an Insurance Umpire

When to use an Insurance Umpire

When a disagreement arises between the property owner’s appraiser and the insurance company’s appraiser, an impartial umpire is suggested and agreed upon by both appraisers, but how do you know when to use an insurance umpire? Because insurance companies seem to wage a nearly constant battle with their clients over claim settlements you may not always be happy with the amount of that settlement.  The insurance company offers what they consider to be a fair settlement per the  policy but the policy holder can be disappointed with the settlement assessment. If the policy has an umpire clause, it can be invoked. The policy holder then hires a neutral third party to the dispute, known as an insurance claims appraiser or insurance umpire, to resolve the contested settlement. The insurance company will also hire their own appraiser. Both appraisers then then submit their evaluations to the insurance umpire. The umpire reviews and evaluates both assessments. The umpire then concludes the process with a final resolution on behalf of both parties. Usually the total insurance umpire cost for both umpires gets divided equally between the client and the insurance company. Fort Orange Claim Services has certified insurance appraisal umpires ready to resolve your disputed settlement.

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FOCUS Makes the list of AM Best's Recommended Independent Insurance Adjusters 2019

FOCUS Makes the list of AM Best's Recommended Independent Insurance Adjusters 2019

The Ford Orange Claim Service, Inc. team is proud to have made the cut and be included in the list, Best's Recommended Insurance Adjusters by AM BEST.  AM Best is the only global credit rating agency with a unique focus on the insurance industry. Best's Ratings, which are issued through A.M. Best Rating Services, Inc., are a recognized indicator of insurer financial strength and creditworthiness and FOCUS is proud to be part of that list.  

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Latest Industry News

Fort Orange Claim Service, Inc. ensures that our independent claims adjusters are always up to date and knowledgeable.  Continuous training is provided to our insurance adjusters, support staff and administration staff to ensure our team has accurate, up to date information in an ever-changing industry. Continuing education, technical schools, seminars, and field training are made available to all employees to facilitate expert status.

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12 locations throughout North East

Find Your Location

PO Box 447 635 Plank Road Clifton Park, NY 12065

Phone: 518-383-2102Fax: 888-667-7292

12 locations throughout the North East

Find Your Location

PO Box 447 635 Plank Road Clifton Park, NY 12065

Phone: 518-383-2102Fax: 888-667-7292

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PO Box 447 635 Plank Road Clifton Park, NY 12065

Phone: 518-383-2102Fax: 888-667-7292

12 locations throughout North East

Find Your Location

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