Claim Administration Services

Claim Administration Services
Fort Orange Claims Service, Inc is an independent claim administration service headquartered in New York serving insurance carriers across the northeast since 1980. We process insurance claims which include reporting the claims to the insurance carriers, managing and defending these claims, and guiding the final settlements between claimant and the insurance company. We then verify and document the final payments for both parties.
With multiple office locations across the region, you can easily find the best location for your needs on our website.
The FOCUS Advantage
By outsourcing your claim administration to Fort Orange Claim Service, you will immediately enjoy lowered expenses, reduced administrative costs, employee management headaches and lowered salary burden as HR departments have their hands full just managing employee searches, recruitment, hiring, orientation and training.
With your internal resources freed from managing human resources issues they can FOCUS on their primary job functions.
Claim Related Services
Claim Education
We lead the claimants through the claim process. This saves time, confusion and client frustration for those who are already experiencing hardship the claim created. Prompt filing keeps the process on track, and we keep both parties informed during the process.
Temporary Claim Personnel
In the frantic pace of running a business, it is increasingly difficult for businesses to find, hire and keep sufficient employees to fully man their businesses.
Consequently, they turn to employment agencies to supplement company rosters.
These temporary hires present another human resource burden with a whole different set of issues including management and potential legal issues. We have temporary claim personnel on hand to administratively handle these temporary personnel and their situations.
Claim Auditing
With the FOCUS Advantage, claim audits and claims records examination of case files insure your claim is handled accurately, ethically and promptly you will avoid claim errors which have cost insurance carriers billions of dollars over the years.
Catastrophe Teams
Large loss events also have multiple large loss claims. Usually, these claims get filed all at once. Processing catastrophic losses with many large claims can overwhelm an insurance company.
The FOCUS catastrophe teams go in and work these multiple claims until every claimant gets served. This removes a huge burden for these companies.
Re-inspection Programs
Re-inspection programs permit an additional property inspection as follow-up to the original inspection in damaged property claims. These re-inspections are how the insurance companies assure claimants that the assessment is sufficient to rebuild a structure, labor and materials included.
Re-inspection programs also build client confidence. They reassure the companies we work for
