24/7 Claim Service
Since 1980
Fast Reporting
Premium Quality

Our Team

Fort Orange Claim Service, Inc. was established May 1, 1980. The company grew quickly to become one of the largest, regional, independent adjusting firms in New York State.

With professional claims people across New York State, Fort Orange Claim Service is large enough to service any of  your claims handling needs, yet flexible and nimble enough to respond to individual concerns of your company.

When Fort Orange Claim Service represents your company you can expect to  receive:

  • 24-hour service from all locations
  • Fully staffed offices
  • A company-wide average experience level of over 25 years
  • Two-hour acknowledgment of loss
  • Itemized bills based on a Scheduled or Time & Expense billing
  • Dedicated professionals and a “Best in the Business” management team concept to ensure:
    • Immediate contacts – 2 hours or less
    • Timely Reports
    • A superior product upon which the insurance industry has come to rely

The Fort Orange Claim Service team

ALAN W. YOUNG

ALAN W. YOUNG

President

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STEPHEN G. CIURCZAK

STEPHEN G. CIURCZAK

General Manager & Vice President

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PATRICK L. YOUNG

PATRICK L. YOUNG

Assistant Vice President

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MATTHEW SHERMAN, AIC

MATTHEW SHERMAN, AIC

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MATTHEW MINICHELLI

MATTHEW MINICHELLI

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ROBERT A. DEYO

ROBERT A. DEYO

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ROBERT J. DEMAYO

ROBERT J. DEMAYO

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THADDEUS

THADDEUS "TED" LENKIEWICZ

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MICHAEL

MICHAEL "MICKEY" R. SHERMAN

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KERRY LOUGHMAN, CPCU

KERRY LOUGHMAN, CPCU

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KENNETH SMITH

KENNETH SMITH

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DONALD TOWSKY

DONALD TOWSKY

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DANIEL COLE

DANIEL COLE

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MICHAEL BROWN

MICHAEL BROWN

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KEVIN HEAD

KEVIN HEAD

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MICHAEL LAVALLA, CPP

MICHAEL LAVALLA, CPP

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MARK A. FELSCHOW

MARK A. FELSCHOW

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NATHAN MALLINDER

NATHAN MALLINDER

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CHARLES STEWART

CHARLES STEWART

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LYNDA GWILT, AIC, AIS, SCLA (SILVER), AIM

LYNDA GWILT, AIC, AIS, SCLA (SILVER), AIM

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JOHN COOK

JOHN COOK

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BRIAN HANSEN

BRIAN HANSEN

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MICHAEL SCHELL, CLMP

MICHAEL SCHELL, CLMP

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EUGENE PACHETTI

EUGENE PACHETTI

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TOM RAO, CPCU

TOM RAO, CPCU

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DARYLL JONES

DARYLL JONES

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CHARLES HANLEY

CHARLES HANLEY

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News

When to use an Insurance Umpire

When to use an Insurance Umpire

When a disagreement arises between the property owner’s appraiser and the insurance company’s appraiser, an impartial umpire is suggested and agreed upon by both appraisers, but how do you know when to use an insurance umpire? Because insurance companies seem to wage a nearly constant battle with their clients over claim settlements you may not always be happy with the amount of that settlement.  The insurance company offers what they consider to be a fair settlement per the  policy but the policy holder can be disappointed with the settlement assessment. If the policy has an umpire clause, it can be invoked. The policy holder then hires a neutral third party to the dispute, known as an insurance claims appraiser or insurance umpire, to resolve the contested settlement. The insurance company will also hire their own appraiser. Both appraisers then then submit their evaluations to the insurance umpire. The umpire reviews and evaluates both assessments. The umpire then concludes the process with a final resolution on behalf of both parties. Usually the total insurance umpire cost for both umpires gets divided equally between the client and the insurance company. Fort Orange Claim Services has certified insurance appraisal umpires ready to resolve your disputed settlement.

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FOCUS Makes the list of AM Best's Recommended Independent Insurance Adjusters 2019

FOCUS Makes the list of AM Best's Recommended Independent Insurance Adjusters 2019

The Ford Orange Claim Service, Inc. team is proud to have made the cut and be included in the list, Best's Recommended Insurance Adjusters by AM BEST.  AM Best is the only global credit rating agency with a unique focus on the insurance industry. Best's Ratings, which are issued through A.M. Best Rating Services, Inc., are a recognized indicator of insurer financial strength and creditworthiness and FOCUS is proud to be part of that list.  

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Latest Industry News

Fort Orange Claim Service, Inc. ensures that our independent claims adjusters are always up to date and knowledgeable.  Continuous training is provided to our insurance adjusters, support staff and administration staff to ensure our team has accurate, up to date information in an ever-changing industry. Continuing education, technical schools, seminars, and field training are made available to all employees to facilitate expert status.

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12 locations throughout North East

Find Your Location

PO Box 447 635 Plank Road Clifton Park, NY 12065

Phone: 518-383-2102Fax: 888-667-7292

12 locations throughout the North East

Find Your Location

PO Box 447 635 Plank Road Clifton Park, NY 12065

Phone: 518-383-2102Fax: 888-667-7292

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PO Box 447 635 Plank Road Clifton Park, NY 12065

Phone: 518-383-2102Fax: 888-667-7292

12 locations throughout North East

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